Protection Plans
About Clyde
Vidlogix has teamed up with Clyde to offer product protection. If your electronic device is damaged or breaks from normal wear and tear or accidental handling, the cost of repair or replacement will be covered. With Clyde, we’re making it easy to protect your purchase!
How does it work?
- Add a protection plan to your purchase with a single click.
- Review the terms and conditions of your contract, which will be emailed to you after you complete your purchase.
- Enjoy your purchase without worrying about an accident setting you back.
FAQs
What is Clyde?
We’ve partnered with Clyde to allow you to purchase product coverage directly from our site. Clyde handles all processing, claims, and follow up incase something happens to your product.
What happens next?
When you purchase a protection plan with us you’ll checkout exactly how you normally would. You’ll receive a confirmation email from us on your purchase, as well as an email from Clyde with information about your protection plan.
How do I file a claim?
You can file a claim directly through Clyde at hiclyde.com. This link can be found in the email sent to you after you purchase coverage. If you ever lose this email, you can reach out to us or Clyde and we’ll resend it.
Is this backed by an insurance company?
Every Clyde contract is backed by a regulated insurer. Those insurers are backed by reinsurers. Clyde and their partners are 100% compliant and contracts will be honored for the entirety of their term.
What if I return my product?
Your contract will also be returned and refunded, but at a prorated amount depending on how long the contract has been in effect. You’ll get a full refund within 30 days.