Technical Support

vidlogix technical support advisors

Need Help? We're Here 24/7/365!

Stumped by a system or lost amidst the latest tech? Vidlogix Experts are hand-picked for their knowledge, field experience, training and above all, approachability. So when you need answers, we're ready with tailored solutions to your individual needs, concerns and budget. It's the next best thing to having a friend in the industry.

People, not algorithms

We hire and extensively train our product specialists so that each one can speak from a place of confidence and expertise... which means when you need answers, we're ready with solutions, tailored to you.

Phone: (203) 572-5079

Text: (203) 548-7310

E-mail: hello@vidlogix.com

Vidlogix Protection Plus

Extend your free 1-year extended warranty up to 4 years with a Vidlogix protection plan – available when you buy or after. Vidlogix handles all processing, claims, and follow-up if your gear is damaged or breaks from normal wear and tear or accidental handling.

Plans are competitively priced to meet your coverage needs. Plus, there's no middleman or lengthy approval process–which means approved claims are settled in days, not weeks.

Find product documentation

We have an owner's manual and warranty available for most products on our site. Just head over to the product page, then look under the relevant tab.