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Refund policy

If you are unsatisfied with your purchase of a new Product that you purchased on vidlogix.com, you have 90 days from the date of purchase to notify Vidlogix and request a refund of the purchase price. To qualify for a refund from Vidlogix, you must meet all of the conditions of this Return & Refund Policy. If you wish to exchange an item, you will need to initiate a return for your original purchase, and make a separate purchase for the item you wish to receive instead.

Shipping policy 

We offer free standard delivery in 2 business days or less. Delivery time for standard shipping to any of the 48 contiguous U.S. states is 1-2 business days. The shipping address should match the credit card's registered address. Please use PayPal if shipping to an address other than the credit card’s registered address. Orders over $500 may require a signature. Business days include Monday - Friday and exclude UPS holidays. 

Note: Delivery time estimates do not apply to large or heavy items that require special shipping (including most TVs), items shipped directly from the manufacturer, or out-of-stock items. 90% of UPS Ground packages are delivered in 1-3 business days, but may take up to 10 business days depending on the delivery zone. Weather, natural disasters and other uncontrollable events can interrupt UPS transportation flow.